Not willing to argue with them, I just left. I'll drop it off at a Staples
Assholes !!! I went in to drop off a very small package that needed to be sent back to a retailer. I ran out of tape at home and they wanted to charge me $2 for a 6 inch piece of tape. REALLY? How about you gladly take the package and say "thank you" & slap a piece of tape on it?????
Horrible customer service, seems like you are in USPS. Won’t give you glue or tape.
I'm sitting here listening to my wife vent about how this UPS store gave her a confusing run around about her options for sending a time-sensitive item.
Would've given a 0-star review if that was an option. The other negative reviews left about this place are dead-on. The younger guy working there today was rude and unprofessional. I was returning an Amazon package and left one end of the box open in case the UPS store clerk needed to inspect the product before processing the return. Apparently that was a $2 mistake because the clerk rudely informed me that he would have to charge $2 just to tape the end of the box shut (and it seemed as if he got some sort of sick satisfaction in delivering the news). I declined, took my package back and left the store. Politeness and professionalism go a long way. If this person was one of my employees I'd put him on an action plan or show him the exit. Also, charging $2 for a 3" sliver of packing tape is highway robbery. Never going back to this store. As others have said in their reviews, the UPS Store at Bishop's Corner is vastly superior to this store.
Next time was today, so I brought my package in, and show them the label number for them to print it. They then tried to charge me $3 to print their own label.
Despite the fact that she was rude about it, I chalked it up to just her personality, and agreed to do that next time.
Last time I went to their store, I had a prepaid label, which I had printed out and taped onto the side of my package. The girl that took the package from me, tore the label off of my package, then reprinted it herself and put it on the outside, and told me the next time I come in, just let them print out the label.
The Ups Store is a US Finance company based in West Hartford, Connecticut. The Ups Store is located at 1022 Boulevard, West Hartford, CT 06119, USA.
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