As a stylist in the industry for over 30 years I have to say it is the most humbling experience to serve the public I can only tell you from my heart I try to be the most accommodating professional I possibly know how. My hope is that when someone in dissatisfied that they allow the owner follow up with them to the specifics. I have witnessed the word massacred directed towards a haircut and honestly know that would not he intentions of the stylist based on my work experience with this company. Communication is critical in our industry by no means are we perfect but we strive for excellence.
The place is very clean, there's usually not much of a wait, if any at all, and the haircuts we've gotten there have all been very good. I'd rate it about the same overall as Supercuts nearby, and better than the other place in the area.
They have many hair experts and it depends whom you get. Most of the time they are good (but not always). However I like to go there, they are quick and if you are getting just the hair cut, you would be done in 20 minutes. They also keep track of your last style so you don't have to mention it all the time.
I had a great hair cut for past two years since they are open. Will visit you guys on my next hair cut. I pay $15 for a cut and that's actually very reasonable, They do have some new staff in the salon and they seems to be very friendly.
I asked for a trim on my bangs till it falls below my eyebrows, instead the lady cuts it above my eyebrows. Bang trims are extremely basic, and this place managed to mess that up. The lady hacks my bangs off without asking if the length was okay, and I can't see without my glasses so I don't know how much she's cutting. Proceeds to ask if me I like it and even tells me that she thinks it looks great. I can't ask her to fix them because obviously you can't fix too short bangs. Doesn't even bother to cut my sides like I asked because she probably knew how bad she did. Now I'm left with uneven, choppy, too short bangs.
Great Clips is a US Hair Care Studio based in West Hartford, Connecticut. Great Clips is located at 345 N Main St Unit 1-135, West Hartford, CT 06117, USA.
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