5
490 New Park Ave, West Hartford, CT 06110, USA
West Hartford, Connecticut 06110
+1 860-586-8223

They have some nice furniture but the sales people could use some people skills

Staff is ready and waiting to show u their lovely furnitures

I would give a 0 star game if I had the option!!! I am not a person who complains but what this Location put me through I felt the need I should share my experience. We ordered a dinning table yesterday and it was supposed to be for pick up in store today, all paid and set! We called the store at around 1:00pm to confirm if our table is in so we can pick it up. Their reapsonse was "No, it didn't make it on the truck, it will be here Tuesday". When we told them we needed the table for today that's why we order it for pick up and not delivery, the option was, come pick up the floor model and we will give you $40 off ur original price. If I wanted the floor model I would do that at the beginning, I ordered my table new in a box and you promised to have it for me today. When I asked them can they deliver it to me Tuesday at their own cost, the manager's response was "I give $50 for delivery and your table is $180, nothing will be left for profit if we gave $50 for delivery. Seriously? You worry about your profit but not concerned what your customer has to go through? I have shopped at R&F before, but this is the first location that lacks customer service!! Better the management before you lose more customers!!

Customer service here is excellent

Bought a dining table & sofa from here. Was delivered in two days. Excellent customer service from Joseph Geagea.

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Raymour Flanigan Furniture And Mattress Store — Furniture Store in West Hartford

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Raymour Flanigan Furniture And Mattress Store

Furniture Store at 490 New Park Ave, West Hartford, CT 06110, USA. Here you will find detailed information about Raymour Flanigan Furniture And Mattress Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Connecticut
Address:
490 New Park Ave, West Hartford, CT 06110, USA.
City:
West Hartford
Postcode:
06110

About Raymour Flanigan Furniture And Mattress Store

Raymour Flanigan Furniture And Mattress Store is a US Furniture Store based in West Hartford, Connecticut. Raymour Flanigan Furniture And Mattress Store is located at 490 New Park Ave, West Hartford, CT 06110, USA.


Please contact with Raymour Flanigan Furniture And Mattress Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Raymour Flanigan Furniture And Mattress Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Raymour Flanigan Furniture And Mattress Store

  • Chloe
    Added 2016.08.14
    They have some nice furniture but the sales people could use some people skills
  • Jason
    Added 2016.05.27
    Staff is ready and waiting to show u their lovely furnitures
  • Chloe
    Added 2016.03.25
    I would give a 0 star game if I had the option!!! I am not a person who complains but what this Location put me through I felt the need I should share my experience. We ordered a dinning table yesterday and it was supposed to be for pick up in store today, all paid and set! We called the store at around 1:00pm to confirm if our table is in so we can pick it up. Their reapsonse was "No, it didn't make it on the truck, it will be here Tuesday". When we told them we needed the table for today that's why we order it for pick up and not delivery, the option was, come pick up the floor model and we will give you $40 off ur original price. If I wanted the floor model I would do that at the beginning, I ordered my table new in a box and you promised to have it for me today. When I asked them can they deliver it to me Tuesday at their own cost, the manager's response was "I give $50 for delivery and your table is $180, nothing will be left for profit if we gave $50 for delivery. Seriously? You worry about your profit but not concerned what your customer has to go through? I have shopped at R&F before, but this is the first location that lacks customer service!! Better the management before you lose more customers!!
  • Trinity
    Added 2015.08.05
    Customer service here is excellent
  • Antonio
    Added 2013.08.18
    Bought a dining table & sofa from here. Was delivered in two days. Excellent customer service from Joseph Geagea.
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